Live Platform Track
ServiceNow30-Day ServiceNow Challenge
Master ServiceNow's CMDB, Flow Designer, and ITSM workflows, with real labs and a Boss Battle every 5 days.
30 Days
CMDBFlow DesignerITSM
30-Day Curriculum
DAY 1Welcome to ServiceNow & the Now Platform
DAY 2ServiceNow Administration Fundamentals
DAY 3Administration Advanced — Update Sets, Scheduled Jobs & ATF
DAY 4Configuration Management Database (CMDB) Fundamentals
DAY 5Common Service Data Model (CSDM) Fundamentals
DAY 6Platform Security & Instance Security Fundamentals
DAY 7Application Development Fundamentals & Studio
DAY 8JavaScript & GlideRecord Fundamentals
DAY 9Business Rules, Script Includes & Client Scripts
DAY 10Flow Designer Fundamentals
DAY 11App Engine Fundamentals & App Engine Studio
DAY 12IntegrationHub Fundamentals
DAY 13REST API Integrations
DAY 14SOAP APIs, Import Sets & Transform Maps
DAY 15Source Control & Update Sets for Developers
DAY 16Service Portal, UI Builder & Mobile Development
DAY 17ITSM Fundamentals & Implementation
DAY 18Incident Management & Major Incident Management
DAY 19Problem Management & Change Management
DAY 20Request Management & Service Catalog
DAY 21Knowledge Management & Service Level Management
DAY 22Service Operations Workspace (SOW) Essentials
DAY 23Introduction to Generative AI on the Now Platform
DAY 24Now Assist Essentials
DAY 25Now Assist for Creator, ITSM & CSM
DAY 26AI Agents — Administration, Build & Configuration
DAY 27Predictive Intelligence & AI Search
DAY 28Certification Prep — CSA & CAD
DAY 29Certification Prep — CIS & CTA
DAY 30Capstone: End-to-End ITSM + AI Agent Project, Resume & Interview Prep
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